I recently received updated cardholder agreements for all my Citi cards. Normally this wouldn’t be a big deal and I tend to skip reading these, but I noticed a big clause about a new arbitration provision. It also said:
You have the right to reject this arbitration provision. If you reject, your account will no longer be subject to an arbitration provision. You can reject arbitration by writing to us at PO Box 6195, Sioux Falls, SD 57117-6195 stating that you would like to reject the arbitration agreement. Your letter must be postmarked on or before [various dates in end of December or early January]. We will not close your account if you reject this change.