As part of my friend’s 30th birthday in the Maldives, we booked out Ithaa, the underwater restaurant at the Conrad Maldives. You can read about that in our previous post here.
Before heading to the restaurant, I thought: “it’d be great if someone could earn Hilton points off this lunch!” As a Hilton Diamond member, I volunteered as I would get a 100% bonus on any points earned.
I asked our host about this, and he said I could add my HHonors number to the final invoice afterwards. We proceeded to have a very nice underwater lunch. Afterwards, we were brought to the hotel reception to settle our bill. I asked about adding my HHonors number to the bill, but unfortunately was told that we needed to have been staying at the resort to earn points. But wait! With a restaurant bill of $6100 for a 15 person lunch, I would earn 61,000 base points + 100% bonus, making it 122,000 points total. I quickly checked how much it would cost to book a room for the night, and surprisingly, low level award availability was still available. The Conrad Maldives Rangali is a top category Hilton hotel, which makes the lowest standard award redemption 95,000 points. For some reason recently, the overwater villas have been available for the same price as a standard beach villa (h/t OMAAT.) There were no additional service charges or taxes since the room rate was paid in points. So I asked the reception, what if I booked a room right now? They hesitantly said yes, that would work.
So I booked a points stay for a water villa on the spot and gave the confirmation number to the reception. They had us email 2 of our passports to the hotel. However, it took around 40 minutes for them to find the reservation and make a room available for us. Initially they thought I was in a beachfront villa as they couldn’t see the confirmation. Eventually, they had me email the confirmation to them to get the check in process rolling.
We took a small dhoni over to the other island where the overwater villas were. Unfortunately, the hotel was being unusually strict about guests even just visiting the room, saying that only 1 additional person could visit the room at a time beyond the 2 registered guests even though they knew we’d only be there for a few hours.
So a few of us went to check out the villa, and swim around while the rest of us hung around the island. The villa was quite nice, with a very large bedroom and bathroom, and a back deck leading straight into a shallow part of the ocean that we could swim in. As a Diamond guest, we also received a welcome gift of sparkling wine and chocolates, along with a selection of fruits that came with the room. After they left us alone though, everyone came over to hang out and have a party! 🙂
Overall, it was a nice resort visit, though customer service was somewhat slow. Plus, we got a free overwater villa with lunch and access to the rest of the resort!
Following up on the points, I waited 2 weeks for the stay to credit to my account, but it never did. After filing a missing stay request with Hilton, after 4 days, the stay credited, but only 1000 Diamond bonus points and 2000 points from the Points Unlimited bonus offer. Something wasn’t right here. I speculate that they messed up my check in, which I why it took so long. So I called up Hilton customer service, and they were able to pull up the bill and credit the stay… by adding another stay to my account with another 1000 Diamond bonus and 2000 points bonus! So a total of 6000 bonus points on top of the base points, and 1 extra stay credit for no reason.
Cool redemption and lateral thinking. Just to clarify. So your net was 122,000 Hilton points minus 95,000 redemption + 6000 points + the miscellaneous Diamond perks. Am I correct in calculating that it would be paying 180 dollars (CSR for the lunch) for those 31,000 Hilton points?
Something like that, though I let my friend use her CSR for the lunch so I’m still at the full $380 or so.